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Your privacy matters to us
Here's how we collect, use, and protect your personal information. We believe in full transparency and in ensuring you always have control over your data.
Last updated: February 28, 2026
1. Information we collect
When you create your account and complete the skin quiz, we collect the following information to generate personalised AI-powered recommendations:
Your name to personalise your experience on the platform
Your email address to access your account and receive your recommendations
Your quiz results: skin type, concerns and cosmetic preferences
Anonymous browsing data to improve the service and the quality of recommendations
2. Cookies we use
We use cookies to ensure the platform works correctly and, with your consent, to analyse how you interact with our service:
Essential cookies (required)
Essential for the platform to work correctly. They manage your logged-in session, remember your preferred language and save your cookie settings. They cannot be disabled.
Analytics cookies (optional)
Allow us to understand how you navigate Cosmetia to improve the experience and the accuracy of recommendations. They are only activated if you expressly accept their use.
3. Your rights under GDPR
If you reside in the European Union, the General Data Protection Regulation (GDPR) grants you the following rights over your personal data:
Access — Request a complete copy of the personal data we store about you
Rectification — Correct any inaccurate or incomplete data in your profile
Erasure — Request deletion of your account and all associated data
Portability — Receive your data in a structured, commonly used format
Objection — Object to the processing of your data under certain circumstances
4. Data retention
We retain your personal data for as long as your account remains active. If you delete your account, we erase your data within a maximum of 30 days, unless the law requires us to keep it for a set period. You can request account deletion at any time from the profile page or by contacting us directly.