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Privacy policy

Your privacy matters to us

Here's how we collect, use, and protect your personal information. We believe in full transparency and in ensuring you always have control over your data.

Last updated: February 28, 2026

1. Information we collect

When you create your account and complete the skin quiz, we collect the following information to generate personalised AI-powered recommendations:

  1. Your name to personalise your experience on the platform

  2. Your email address to access your account and receive your recommendations

  3. Your quiz results: skin type, concerns and cosmetic preferences

  4. Anonymous browsing data to improve the service and the quality of recommendations

2. Cookies we use

We use cookies to ensure the platform works correctly and, with your consent, to analyse how you interact with our service:

Essential cookies (required)

Essential for the platform to work correctly. They manage your logged-in session, remember your preferred language and save your cookie settings. They cannot be disabled.

Analytics cookies (optional)

Allow us to understand how you navigate Cosmetia to improve the experience and the accuracy of recommendations. They are only activated if you expressly accept their use.

3. Your rights under GDPR

If you reside in the European Union, the General Data Protection Regulation (GDPR) grants you the following rights over your personal data:

  1. Access — Request a complete copy of the personal data we store about you

  2. Rectification — Correct any inaccurate or incomplete data in your profile

  3. Erasure — Request deletion of your account and all associated data

  4. Portability — Receive your data in a structured, commonly used format

  5. Objection — Object to the processing of your data under certain circumstances

4. Data retention

We retain your personal data for as long as your account remains active. If you delete your account, we erase your data within a maximum of 30 days, unless the law requires us to keep it for a set period. You can request account deletion at any time from the profile page or by contacting us directly.

Got questions?

We're here to help.

If you have any questions about this privacy policy or would like to exercise any of your rights, please don't hesitate to get in touch with us.